Barton Goldenberg
Disruptive Technology Strategist
Spatial Computing | Metaverse | Generative AI

Globally respected and influential author, keynote speaker and futurist
Barton’s Digital Disruptor keynote was an impressive presentation of relevant knowledge and digital trends. His enthusiasm and energy are contagious, and he is always capable of catching and keeping the audiences’ attention
There are presentations and then there are moments of discovery and inspiration like we had during your Metaverse presentation.
In an audience of baby boomers, Gen X, Millennials, and a few scattered Gen Zs, you grabbed their attention and never lost it. The emotional impact of your presentation was unlike anything I have seen. Even at the end, rarely do we experience such enthusiasm during the Q&A session that follows a presentation. It was as if each attendee saw a picture of their future in the Metaverse and were reacting in awe, concern, excitement, and a few “Oh My God” moments
In an audience of baby boomers, Gen X, Millennials, and a few scattered Gen Zs, you grabbed their attention and never lost it. The emotional impact of your presentation was unlike anything I have seen. Even at the end, rarely do we experience such enthusiasm during the Q&A session that follows a presentation. It was as if each attendee saw a picture of their future in the Metaverse and were reacting in awe, concern, excitement, and a few “Oh My God” moments
Barton Goldenberg is a dynamic, to-the-point, real world experienced speaker. Barton and his team at ISM have already demonstrated success with clients such as AAA, Marriott, ExxonMobil and Kraft Foods, so when addressing a strategy for today’s digital world, Barton speaks with knowledge and foresight.
Barton possesses the rare gift of being well-versed across multiple mediums – from CRM and Social Media to marketing and consumer behavior.
Barton’s keynote at SCORE 2017 was as entertaining as it was insightful. Knowing he was speaking to senior executives who are very knowledgeable on customer experience strategy and the underlying technologies, his still was able to significantly expand their understanding of both areas in a very conversational manner.
Your professionalism and dedication to excellence is what made the Advanced Customer Service Conference such a successful event. You received the highest speaker evaluation for the conference.
Barton never ceases to amaze me. I have personally seen Barton speak multiple times, and as usual, his presentation hit it out of the park.
Barton is a dynamic and passionate speaker who understands today’s digital client and effectively drives home to corporate audiences the urgency to innovate and act.
Barton Goldenberg consistently stirs the pot with humor and inside stories of how to have better relationships with your customers as well as what not to do if you’d like to retain those customers. He also keeps the crowd’s attention with pragmatic insight into what is coming next.
ON THE CUTTING EDGE FOR MORE THAN 35 YEARS
Keynote Speaker
Barton Goldenberg has been bringing compelling thought-leadership keynote presentations to business audiences around the world since 1985.
Bring his voice and expertise to your audience, whether for a board meeting or events for senior executives, sales/marketing/customer-service personnel, or customers.
All topics are customized to your audience/agenda and key messaging.
Author
Barton is the author of three books. His most recent, The Definitive Guide to Social CRM deals with the impact of Social Media and its integration with CRM. This book provides powerful tools that leverage the interplay of Social Media with CRM. Barton is in the process of writing a fourth book: How Pioneers Use Disruptive Technology to Stay Ahead of the Competition.
Entrepreneur
Barton founded ISM Inc in 1985. For over 38 years, he has designed and implemented customer strategies leveraging leading-edge technologies in the areas of sales, marketing, and customer service. His extensive work in these areas led to his selection as one of the first inductees into the CRM Hall of Fame.
The world’s best private, public, and non-profit organizations have engaged ISM to guide them in the successful implementation of these strategies.
KEYNOTES

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Beyond Boundaries: Exploring the Transformative Power of Spatial Computing
With the introduction of Apple Vision Pro goggles and ecosystem, the world has moved into Spatial Computing. Apple CEO Tim Cook called Apple Vision Pro the ‘next human machine interface’ for personal computing, a technology that seamlessly blends digital content with the physical world. Leveraging always-on 3D technology, Spatial Computing is already revolutionizing the way we work, play, and learn. No surprise Disney, Unity, and many others are fully committed to spatial computing.
In his new keynote – Beyond Boundaries: Exploring the Transformative Power of Spatial Computing – Barton dives into the realm of Spatial Computing and explores its profound impact on both businesses and consumers. Get ready to witness the transformative potential of this groundbreaking technology. Discover how Spatial Computing is already reshaping industries, revolutionizing experiences, and unlocking endless possibilities.
Barton Goldenberg’s expertise in Spatial Computing makes him the ideal speaker to help organizations and individuals understand this transformative journey, which he does in plain English filled with real-world examples.
In his riveting new keynote, Barton will describe how to:
- Break free from the shackles of outdated organizations that fail to adapt, such as Blockbusters or Xerox.
- Stay ahead of your competition by leveraging the power of Spatial Computing.
- Cement your place as the undisputed leader and pioneer in Spatial Computing.
- Exhilarate your customers today and tomorrow.
Let Barton Goldenberg equip your team with the insights and strategies needed to thrive in this new Spatial Computing era.
Schedule a Call with Barton to speak about this exhilarating keynote.
Metaverse and XR/AR/VR Technologies: Reimagining Human Experience and Business Innovation
Discover the groundbreaking advancements in the Metaverse and XR/AR/VR technologies. Explore how the Metaverse and these transformative technologies are reshaping industries, revolutionizing human-computer interactions, and presenting new opportunities for businesses worldwide.
Companies have entered the Metaverse and are applying XR/AR/VR technologies to:
- Drive down service costs by up to 65% using ‘remote assist’ technology.
- Grow sales revenues by 30% using ‘try-on’ technology.
- Cut the time and cost to onboard personnel by 50%, and improve training retention rates by 75% using ‘VR training’ technology.
- Enhance customer engagement and customer experience using ‘3D technologies’.
- Optimize design and operations using ‘digital twin’ technology.
In his riveting new keynote, XR/AR/VR and the Metaverse: Reimagining Human Experience and Business Innovation, Barton will:
- Provide an overview of the Metaverse and XR/AR/VR technologies, and describe how they are reimagining human experience and business innovation.
- Present case studies of how the world’s leading innovators have entered the Metaverse to drive down costs, increase revenues, and enhance customer experience.
- Walk participants through a proven, 8-step approach to successfully thrive in the Metaverse.
Let Barton Goldenberg equip your team with the insights and strategies needed to be successful in the Metaverse.
Schedule a Call with Barton to speak about this exhilarating keynote.

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The Trifecta of Innovation: Unraveling Generative AI, Metaverse, and Spatial Computing
The biggest tech revolution of this century has begun. With Generative AI technology already changing the way we conduct business, with 70% of all brands forecasted to be present in the Metaverse by 2027, and with the recent release of Apple’s Vision Pro Spatial Computing platform, to remain competitive every organization needs to understand the implications of these three technologies along with the amazing opportunities they present for your organization. While readying for the successful use of Generative AI, entry into the Metaverse, and harnessing Spatial Computing may seem daunting, the consequences of being late to the party or missing the party altogether are dire – just ask Blockbusters, Borders, or Xerox.
In his riveting new keynote: “The Trifecta of Innovation: Unraveling Generative AI, Metaverse, and Spatial Computing” Barton will:
- Provide an overview of what Generative AI, the Metaverse, and Spatial Computing are all about and why they are changing everything.
- Make the linkage between Spatial Computing and Metaverse as the new ‘front-end’ and Generative AI as the new ‘back-end’ for conducting your future business.
- Share multiple examples of how global, best-in-class B2B, B2C, and B2B2C companies currently leverage Generative AI, the Metaverse, and Spatial Computing.
- Walk participants through a proven, 8-step approach to successfully leverage Generative AI, the Metaverse, and Spatial Computing to ensure your organization’s future.
Let Barton Goldenberg equip your team with the insights and strategies needed to successfully apply Generative AI, the Metaverse, and Spatial Computing.
Schedule a Call with Barton to speak about this exhilarating keynote.
Need More Info On Barton’s Keynotes?
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Contact Barton for questions, to check his availability, or to hire him to speak at your event. Please send us your name and a method of contact and we ll get back to you promptly.
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Barton delivers. His results-oriented style and humor have made him a popular presenter at conferences, from the Gartner 360 Customer Summit and Dreamforce to the CRM Evolution conference and more.
He has presented at corporate events for Salesforce.com, Oracle, Microsoft, LiveRamp and many others.
A recognized thought-leader in the customer-centric technology space, Barton’s engaging style and insightful observations challenge audiences and keep them on the edge of their seats.
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