Our forward-thinking clients are leveraging private digital communities to foster engagement with their customers. These collaboration communities are built on software such as Telligent, Salesforce, Higher Logic, and others. They... read more →
By Kathy Barton A branded digital community is like a private Facebook community, where you own the content, define the rules of the road, and moderate and curate the content.... read more →
by Barton Goldenberg Best-in-class companies have made data analytics a part of their DNA for a reason. In today’s digital marketplace, the nature of the game has changed. The traditional... read more →
By Barton Goldenberg When customers buy your product or service, the relationship is only beginning At a recent tech conference in Silicon Valley, an overheard remark from a participant captured... read more →